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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Martinez

September 17, 2026

5  out of  5
rating by Juan Martinez
"Dazmy was great! She took care of us in a very proficient and professional manner!"
We responded:
"Juan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience."
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faith hernandez

September 15, 2026

5  out of  5
rating by faith hernandez
"I had a great experience working with Andrew Acosta! He was super helpful, professional, and made the whole insurance process really easy. He took the time to explain everything and answer all my questions without making me feel rushed. You can tell he genuinely cares about his clients and wants to make sure they’re getting the right coverage. Definitely recommend him if you’re looking for a trustworthy insurance agent!"
We responded:
"Thank you so much for your wonderful feedback of us here at Alan Ramos’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Alan Ramos’s Insurance Team "
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Eric Torres

September 15, 2026

5  out of  5
rating by Eric Torres
"Great customer service and showed great patience when adding/ removing vehicles for best quote possible"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Marcos Martinez

September 15, 2026

5  out of  5
rating by Marcos Martinez
"Andrew Acosta took very good care of me. Excellent professionalism answer all my questions and great communication. I recommend him 100 percent. Keep up the good work."
We responded:
"Thank you so much for the 5-star rating, Marcos! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Alan Ramos "
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Susanna Galvan

September 14, 2026

5  out of  5
rating by Susanna Galvan
"I had an excellent experience with Starefarm agent Dazmy. She was very friendly, professional and helpful in finding the right auto and home coverage for my needs ! It was a pleasure working with her! 😊❤️🙌👏👏👏"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alan Ramos’s team. "
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dianne ramirez

September 11, 2026

5  out of  5
rating by dianne ramirez
"Dazmy Velez gave us a great deal. Great service Thank you."
We responded:
"Hi Dianne, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in El Paso.  If you ever need help, we are just a phone call away!"
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Kathleen Bluhm

August 28, 2026

5  out of  5
rating by Kathleen Bluhm
"A pleasure to work with with!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road."
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Fernando Bosquez

August 27, 2026

5  out of  5
rating by Fernando Bosquez
"Andrew Acosta was incredibly helpful and delivered exactly what I needed. I couldn’t recommend anyone better for the job. I received a great deal, and Andrew answered all my questions and explained everything so I fully understood what I was getting and covered."
We responded:
"Thank you so much for the great review! We’re glad to hear Andrew was able to answer all your questions, explain your coverage clearly, and help you find a great deal. We truly appreciate your trust in our team and your recommendation. We look forward to continuing to be here whenever you need us!"
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Diana Lira

July 31, 2026

5  out of  5
rating by Diana Lira
"Dazmy was excellent, she helped me get a quote that met my needs and made sure I was aware of all that they offer so I wouldn’t miss out. Happy to have a local agent!!"
We responded:
"Diana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience."
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marla deavila

April 1, 2026

5  out of  5
rating by marla deavila
"Great service from Alan and Luis! They offered me affordable prices and guided me for my best options to save on my policy. Great customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to provide you with great service and help you find the best options to save on your policy. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need assistance in the future, don't hesitate to reach out!"
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Gabriel Guzman

February 26, 2026

5  out of  5
rating by Gabriel Guzman
"Superb experience with Mr. Ramos' s assistance on helping me and
family get the best coverage possible and affordable for our home and vehicles. Great customer service, patient and professional! Thank you again."
We responded:
"Thank you for taking the time to leave such a great review, Gabriel. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Johnatan Banuelos

January 19, 2026

5  out of  5
rating by Johnatan Banuelos
"Alan Ramos State Farm provides outstanding service and professionalism. The team is knowledgeable, responsive, and takes the time to clearly explain coverage options. Their attention to detail and commitment to their clients truly set them apart. I highly recommend this office for anyone seeking reliable insurance support."
We responded:
"Thanks so much for the amazing review, Johnatan! We really appreciate your support here in El Paso . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alan Ramos’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in El Paso . "
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Sandy Hernandez

January 14, 2026

5  out of  5
rating by Sandy Hernandez
"Today 01/12/26 I messaged and spoke with Andrew, as I needed additional coverage on another vehicle, if Andrew didn’t go above and beyond I would be lying, though our conversation was via text and a bit on the phone, it felt like we knew each other. The professionalism and understanding was simply amazing. My quotes for 2 vehicles were 100 💯 percent within my budget. He was amazing; THANK YOU ANDREW"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Andrew was able to provide you with exceptional service and coverage that fit perfectly within your budget. We pride ourselves on delivering personalized and professional support, and it's wonderful to know Andrew made you feel comfortable and valued throughout the process. We truly appreciate your trust and look forward to assisting you with any future needs. Thanks again for choosing us!"
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Elijah Martinez

January 6, 2026

5  out of  5
rating by Elijah Martinez
"Great service"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a great experience with our service. We look forward to serving you again soon!"
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Martha Mains

December 18, 2025

5  out of  5
rating by Martha Mains
"Dazmy was such a helpful agent! She made the experience very easy, and she got me a great price!!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Dazmy provided helpful service and made the process easy for you. We'll be sure to share your kind words with her. We appreciate your business and look forward to assisting you again!"
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Dunely Quinonez

December 16, 2025

5  out of  5
rating by Dunely Quinonez
"Excellent customer service! Very friendly, professional, and knowledgeable team. They made everything easy and took the time to explain all my options. Highly recommend this State Farm office!"
We responded:
"Thank you for your fantastic review! We're so glad to hear our team provided friendly, professional, and knowledgeable service that made everything easy for you. Your recommendation means a lot to us, and we look forward to continuing to serve you at our State Farm office!"
Profile photo of Jesus Payan

Jesus Payan

December 16, 2025

5  out of  5
rating by Jesus Payan
"Great experience with this State Farm office. The staff was professional, knowledgeable, and very helpful in explaining my coverage options. They took the time to answer all my questions and made the process smooth and stress-free. I really appreciate the customer service and follow-up. Highly recommend this location if you’re looking for reliable insurance and great support."
We responded:
"Thank you for sharing your positive experience with our State Farm office! We're delighted to hear that our professional and knowledgeable team was able to provide clear explanations and helpful support throughout the process. Your kind words about our customer service and follow-up mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Mario Campos

November 27, 2025

5  out of  5
rating by Mario Campos
"Muy buen servicio"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que quedaste satisfecho con nuestro servicio. Estamos aquí para ayudarte cuando nos necesites."
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M. Cole

November 20, 2025

5  out of  5
rating by M. Cole
"I had the absolute pleasure of working with Dazmy. She took the time to not only clearly explain the questions I had about my policy, but also make adjustments. Truly a wonderful experience."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Dazmy was able to clearly explain your policy questions and assist with the adjustments. We appreciate your kind words and look forward to serving you again!"
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Al Talavera

November 12, 2025

5  out of  5
rating by Al Talavera
"Mr. Acosta from the Alan Ramos State Farm Insurance Agency was very helpful in renewing my auto and homeowners policy. I would recommend them to others seeking assistance."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Mr. Acosta provided helpful service during your policy renewal. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Gabriela Tijerina

November 6, 2025

5  out of  5
rating by Gabriela Tijerina
"Courteous and friendly staff. Easiest process ever. Great rates! Highly recommend this office."
We responded:
"Thank you so much for your kind words! I am glad your experience was easy with us! If you ever need anything, don't hesitate to reach out."
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Viahney Mitchell

October 31, 2025

5  out of  5
rating by Viahney Mitchell
"Ive been working with Andrew Acosta for my automotive insurance and it’s been a great experience! He’s very professional and knows what he’s talking about. I highly recommend!"
We responded:
"Thank you so much for your kind feedback! I’m glad to hear that Andrew has provided you with a great experience and professional support. We truly appreciate your recommendation. If you ever need any assistance or have questions in the future, please feel free to reach out!"
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Ethan Delgado

October 31, 2025

5  out of  5
rating by Ethan Delgado
"I’ve been working with Andrew Acosta for my auto insurance and it’s been one of the best decisions I’ve made. He’s knowledgeable, responsive, and takes the time to explain coverage options in a way that actually makes sense. It’s clear he genuinely cares about his clients and finding the right solution rather than just trying to sell something. Anytime I’ve had a question or needed support, he’s been quick to help and always professional. If you’re looking for someone who actually prioritizes your best interest, Andrew is the guy. Highly recommend."
We responded:
"Thank you so much for your kind words and thoughtful recommendation! I’m thrilled to hear that Andrew has provided you with such excellent service and support. It’s always our goal to ensure clients feel informed and confident in their coverage choices. I’ll be sure to pass along your compliments to Andrew — I know he’ll truly appreciate hearing this. If you ever need anything else or have further questions, please don’t hesitate to reach out."
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Eduardo Ledesma Páez

October 30, 2025

5  out of  5
rating by Eduardo Ledesma Páez
"Helpful and friendly staff, very professional."
We responded:
"Thank you for your kind words! Let us know if you have any questions."
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Alyssa Duenez

October 25, 2025

5  out of  5
rating by Alyssa Duenez
"Yall Andrew Acosta was amazing to work with! He helped me find the perfect car insurance/renters insurance and made the whole process super easy and stress-free. He really took the time to understand what I needed and found me a great deal with the right coverage. He explained everything clearly and was always quick to respond to my questions. I honestly couldn’t have asked for a smoother experience — highly recommend Andrew if you’re looking for someone who genuinely cares and makes things simple!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Andrew made your car and renters insurance experience easy and stress-free. It’s great to know he took the time to understand your needs and found the perfect coverage for you. Your recommendation means a lot to us! If you ever have more questions or need assistance in the future, we’re here to help."